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To help us answer quickly, please tell us your iPhone model, iOS version and app language, and describe what you expected to happen.
Location
How do I allow location access?
The Qibla direction, prayer times and map need your location. To allow it:
- Open the Settings app on your iPhone.
- Scroll down and tap Qibla.
- Tap Location and choose While Using the App.
- Turn on Precise Location for the most accurate direction.
Also check that Settings › Privacy & Security › Location Services is switched on. Your location is used only on your iPhone.
Compass accuracy
The compass seems wrong or keeps moving. How do I calibrate it?
- Move away from magnets, metal surfaces, speakers, laptops and magnetic phone cases or mounts.
- Hold your iPhone and slowly move it in a figure-8 pattern a few times.
- Hold the phone flat, then turn slowly until the needle points at the Kaaba marker.
Also make sure Settings › Privacy & Security › Location Services › System Services › Compass Calibration is on. Indoors, steel structures can affect any compass; if in doubt, check the direction on the map screen or with your local mosque.
Prayer times
The times differ from my local mosque. What should I change?
Prayer times are calculated, and communities use different conventions. Open the prayer settings in the app and try:
- Calculation method: Muslim World League, Karachi, ISNA, Umm al-Qura, Egyptian or Tehran. Choose the one used in your region.
- Asr method: Shafi or Hanafi.
- High-latitude rule: important in places far from the equator, where Fajr and Isha can be hard to determine.
Where precision matters, please follow the timetable of your local mosque.
I am not receiving prayer reminders. What should I check?
- In the app, make sure the reminder (bell) is turned on for that prayer.
- In Settings › Notifications › Qibla, make sure Allow Notifications is on, with sounds enabled.
- Check that the side switch is not on silent and that a Focus mode (such as Do Not Disturb or Sleep) is not silencing the app.
- If you travel or change time zone, open the app once so it can refresh the times and reminders for your new location.
Language
How do I change the app language?
Open the app’s settings and choose Language. The app is available in English, العربية, বাংলা, Español, فارسی, हिन्दी, Bahasa Indonesia, Português, Русский, ไทย, Filipino, Türkçe, اردو, Tiếng Việt and 简体中文.
Your data
Where is my data stored?
Only on your iPhone. There is no account and no server: your location is used on the device to calculate the Qibla and prayer times and is never uploaded. Your tasbih count and settings are stored locally, and deleting the app removes them. See the Privacy Policy for details.
Do I need an account?
No. The app has no sign-up or login.